Wild24 Terms & Conditions
The full rulebook for UK players: eligibility, bonuses, wagering, verification and account integrity.
Last verified: Jun 01, 2026 | Operator: Jumpman Gaming Limited | UKGC Licence: 39175 (full reference 039175-R-319452-024)
These Terms & Conditions set out the agreement between you and Wild24, an online casino brand operated by Jumpman Gaming Limited and licensed by the UK Gambling Commission under account number 39175. By registering an account, depositing funds or claiming a promotion at Wild24, you confirm that you have read, understood and accepted the terms summarised below and the full version published on the operator's website.
Wild24 serves UK customers in GBP only and applies the UKGC's regulatory framework, including age verification, source-of-funds checks, fair-play obligations and responsible gambling tools. Self-excluded players (including those registered with GAMSTOP) cannot open or use an account, and any deposits or winnings linked to such activity may be voided.
The summaries on this page reflect the operator's published terms at the time of writing. They are provided for convenience and do not replace the official document — in case of any conflict, the operator's full Terms & Conditions take precedence. Always read the current version on the Wild24 website before depositing or claiming a bonus.
The tables below cover eligibility, the welcome offer, wagering contributions, account verification and prohibited activities. Anything not explicitly listed in the operator's terms is omitted here.
Eligibility
| Requirement | Detail |
|---|---|
| Minimum age | 18 years or older (or the legal gambling age in your jurisdiction, whichever is higher). |
| Permitted location | Players from Non-Permitted Jurisdictions cannot register. UK customers are accepted under the UKGC licence. |
| Account limit | One account per person. Duplicate accounts may be closed and bonuses voided. |
| Currency | GBP only for all deposits and withdrawals. |
| KYC documents | Valid photo ID, a utility bill from the last 3 months and proof of payment method are required before the first withdrawal. |
| Self-exclusion | Players self-excluded via GAMSTOP or directly with the operator cannot open or use an account during the exclusion period. |
Bonus Terms — Welcome Offer
| Field | Detail |
|---|---|
| Match percentage | 50% match bonus on the first qualifying deposit. |
| Maximum bonus amount | Up to £100 in matched bonus funds. |
| Free spins | 50 Free Spins on Big Bass Splash. |
| Eligible game | Free spins are valid only on Big Bass Splash. |
| Minimum deposit | £10. |
| Wagering requirement | 10x the bonus amount won (plus any remaining wagering already in place). |
| Maximum conversion | Capped at the player's lifetime deposits, up to £250. |
| Player eligibility | New players only, one welcome offer per person, household, IP address or device. |
| Excluded jurisdictions | Players in Non-Permitted Jurisdictions listed in the operator's full terms cannot claim the offer. |
Specific bonus expiry windows and maximum-bet limits are not published in the brand's main T&C document; check the live offer page in your account before claiming.
Wagering Contributions
| Game type | Counts towards wagering? |
|---|---|
| Selected slots | Yes — eligible slots contribute to the wagering requirement. |
| Blackjack (all variants) | No contribution. |
| Roulette (all variants) | No contribution. |
| Other table games & casino-style games | No contribution. |
| Live casino | No contribution. |
| Bingo | No contribution. |
| Progressive jackpot slots | No contribution. |
Source: Wild24 published Terms & Conditions. Specific percentage weightings per individual title are not listed; the operator's terms only define which categories contribute.
Account & Verification
| Action | Player obligation | Operator right |
|---|---|---|
| Identity check | Provide accurate personal details and supply ID, address and payment-method documents on request. | Request additional documents at any time and refuse withdrawals until verification is complete. |
| Account suspension | Cooperate with checks if the account is paused for review. | Suspend or terminate the account where there is suspected breach of terms, fraud or unverified identity. |
| Voiding winnings | Play in line with the published terms and bonus rules. | Withhold or void winnings linked to a breach, technical malfunction or use of false information. |
| Source-of-funds | Provide evidence of funds where requested under anti-money-laundering rules. | Restrict deposits or withdrawals until satisfactory evidence is supplied. |
| Inactive accounts | Log in periodically and keep contact details up to date. | Apply the operator's published rules on dormant balances after extended inactivity. |
Prohibited Activities
| Action | Consequence |
|---|---|
| Opening multiple accounts | Duplicate accounts closed; bonuses and related winnings voided. |
| Bonus abuse or collusion | Bonus and winnings forfeited; account may be terminated. |
| Fraud or money laundering | Account closure, funds withheld and reporting to relevant authorities. |
| Chargebacks on deposits | Account suspended pending review; balance may be confiscated. |
| False identity information | Account terminated; all winnings void. |
| Exploiting technical errors or game bugs | Affected wagers reversed; account may be closed and winnings withheld. |
Terms & Conditions FAQ
Why was my withdrawal delayed?
First withdrawals are held until KYC is complete: ID, a utility bill from the last 3 months and proof of your deposit method must be approved. Wild24 reviews requests within about 24 hours; e-wallets then settle in 1–2 working days and cards in up to 5 working days.
Can I have two accounts?
No. Wild24 limits players to one account per person. Duplicate accounts on the same household, IP address or device are closed, and any bonuses or winnings linked to them are voided.
What if I'm self-excluded?
If you're self-excluded — including via GAMSTOP — you cannot open or use a Wild24 account during the exclusion period. Any account opened in breach of self-exclusion may be closed, deposits refunded where appropriate and winnings voided.
What happens if I forget the wagering?
If you withdraw before completing the 10x wagering on the welcome bonus, the bonus and any associated winnings are removed and only your remaining real-money balance is paid out. Always finish the wagering on eligible slots before requesting a payout.
Which games clear the bonus wagering?
Eligible slots clear wagering. Blackjack, roulette, other table and casino-style games, live casino, bingo and progressive jackpot slots do not contribute. Stick to qualifying slots while a bonus is active to make sure your play counts.
Is there a maximum bonus conversion?
Yes. The welcome bonus conversion is capped at the value of your lifetime deposits, up to a maximum of £250. Anything won above that cap from bonus play is removed when you withdraw.
Ready to Play by the Rules?
Join Wild24, complete a quick KYC check and start spinning with your 50% welcome match plus 50 Free Spins on Big Bass Splash.