About Wild24 Casino
A UK-licensed online casino operated by Jumpman Gaming Limited, regulated by the UK Gambling Commission and built around GBP players.
- Jumpman Gaming Limited
- UKGC account 39175
- Feb 2022 launch
- GBP accounts only
18+ · New customers only · Full terms apply at Wild24 · BeGambleAware
Wild24 is an online casino brand operated by Jumpman Gaming Limited and licensed in Great Britain by the UK Gambling Commission under account number 39175 (full reference 039175-R-319452-024). It launched in February 2022 as part of the wider Jumpman Gaming network and is aimed specifically at UK players, with the lobby running entirely in pounds sterling.
The brand sits inside Jumpman's UK hub and inherits the operator's standard UK toolkit: GBP-only banking, KYC checks under UKGC rules, integration with GAMSTOP self-exclusion, and links to BeGambleAware, GamCare and the operator's own Jumpman Cares programme. Players outside Great Britain are served under a separate Alderney Gambling Control Commission permission, but the wild24-uk.com hub is focused on UK customers.
This About page summarises the brand snapshot, the licensing and compliance framework Wild24 operates under, the responsible gambling tools available inside an account, and the support channels Jumpman Gaming offers UK customers. All information below reflects what the operator publishes on its own pages and what is recorded against licence 39175 on the UKGC register.
Brand Snapshot
| Operator | Jumpman Gaming Limited |
|---|---|
| UKGC Licence | Account 39175 (ref 039175-R-319452-024) |
| Launched | February 2022 |
| Currency | GBP only |
| Jurisdiction | Great Britain (UKGC); Alderney (AGCC) for non-GB players |
| Hub URL | wild24-uk.com (UK player hub) |
| Audience | UK residents, 18+, GBP accounts only |
Licensing & Compliance
As a UKGC-licensed operator, Jumpman Gaming Limited has to meet the Commission's Licence Conditions and Codes of Practice (LCCP) for every brand it runs in Great Britain, Wild24 included. The table below outlines the core obligations players see in practice.
| Obligation | What it means at Wild24 |
|---|---|
| KYC verification | Identity, age and address checks before play; documents (passport, driving licence, utility bill) required ahead of the first withdrawal. |
| AML monitoring | Source-of-funds and transaction monitoring under UK AML rules; additional checks may be triggered for higher deposit/withdrawal activity. |
| Responsible gambling | Mandatory deposit, loss and session limits, reality checks, time-out and self-exclusion, plus integration with GAMSTOP. |
| Fair-play testing | Game RNGs and RTPs supplied by UKGC-approved studios and independently tested; outcomes are not adjusted by the operator. |
| Player funds | Customer balances safeguarded under UKGC rules; SSL encryption used across the site for personal and payment data. |
| Bonus & advertising rules | Promotions follow CAP/UKGC standards: clear T&Cs, 18+ messaging, no targeting of self-excluded players. |
Responsible Gambling Tools
Every Wild24 account ships with the standard UKGC responsible gambling toolkit. Tools sit inside the account area under the responsible gambling / safer gambling section and can be set, lowered or activated at any time. Reductions take effect immediately; increases are cooling-off-protected.
| Tool | What it does | Where to enable |
|---|---|---|
| Deposit limit | Caps how much you can deposit per day, week or month. | Account > Responsible Gambling |
| Loss limit | Caps net losses over a chosen period. | Account > Responsible Gambling |
| Session reminder | Pop-up showing time and net spend during a session. | Account > Responsible Gambling |
| Reality check | Periodic prompt asking you to confirm or end the session. | Account > Responsible Gambling |
| Cool-off / time-out | Short break (24 hours up to 6 weeks) blocking deposits and play. | Account > Responsible Gambling |
| Self-exclusion | Closes the account for 6 months, 1 year, 2 years or 5 years. | Account > Responsible Gambling |
| GAMSTOP | National scheme blocking access to all UKGC-licensed sites for 6 months, 1 year or 5 years. | gamstop.co.uk (independent register) |
Swipe to see all columns
18+ only
If gambling stops being fun, take a break. Free, confidential support is available via BeGambleAware, GamCare and Jumpman Cares.
Player Support Channels
Customer support is handled centrally by Jumpman Gaming for all of its UK brands, including Wild24. Live chat is staffed during UK working hours, while web-form and email tickets are available around the clock.
| Channel | Hours | Best for |
|---|---|---|
| Live chat | UK working hours (Mon-Fri, daytime) | Account, deposit and withdrawal queries needing a quick reply. |
| Email / web form | 24/7 (response in working hours) | KYC documents, complaints, anything needing a written record. |
| Help centre / FAQs | Always available | Common questions on bonuses, payments and verification. |
| Jumpman Cares | Always available | Responsible gambling support across all Jumpman brands. |
| External help (BeGambleAware, GamCare, GAMSTOP) | 24/7 helplines available | Independent support, advice and self-exclusion. |
Swipe to see all columns
Frequently Asked Questions
Who operates Wild24?
Wild24 is operated by Jumpman Gaming Limited and licensed in Great Britain by the UK Gambling Commission under account number 39175 (full reference 039175-R-319452-024).
When did Wild24 launch?
Wild24 launched in February 2022 as part of the wider Jumpman Gaming UK network of casino brands.
Which currency does Wild24 use?
Accounts and the cashier are GBP only. Deposits and withdrawals are processed in pounds sterling, with a £10 minimum deposit.
What responsible gambling tools are available?
Deposit, loss and session limits, reality checks, cool-off periods and self-exclusion, plus integration with GAMSTOP for cross-operator self-exclusion.
How can I contact support?
Live chat is available during UK working hours and web-form / email tickets can be sent 24/7. The help centre also covers most common questions.
Is Wild24 only for UK players?
The wild24-uk.com hub focuses on UK customers under the UKGC licence. Players outside Great Britain are served under a separate Alderney Gambling Control Commission permission.
About the Author
Harriet Doyle · casino editor, UK
Harriet writes and checks the Wild24 pages on this site. Her focus is the part of a casino most reviews skim: cashier terms, verification rules, withdrawal times and the safer-gambling tools. Each page is checked against the operator's published terms and the UK Gambling Commission register, and the "Checked" date under every page shows when that last happened.
Spotted something out of date? The corrections go through the same check before the page is updated.
Ready to Join Wild24?
Sign up at the UK-licensed Wild24 hub, set your responsible gambling tools and grab the welcome offer.